MEDIA RELEASE - Narrogin Shire Council to Transition Out of Homecare Services

Published on Monday, 5 January 2026 at 9:35:37 AM

MEDIA RELEASE

NARROGIN SHIRE COUNCIL TO TRANSITION OUT OF HOMECARE SERVICES

At the Ordinary Council Meeting held on 17 December 2025, the Shire of Narrogin Council resolved to transition the delivery of Narrogin Regional Homecare Services to an external provider. It is proposed that the transition to a new provider will be completed by 30 June 2026.

This decision follows an Expression of Interest process that commenced in September 2025 and aims to ensure the long-term sustainability and continued high quality delivery of homecare services for the Narrogin community.

Key points:

  • The Shire will seek approval from the Department of Health, Disability and Ageing (the Department) to exit its Commonwealth Home Support Programme (CHSP) agreement, with a proposed transition date of 30 June 2026.
  • Council has recommended Silver Chain Group Limited (Silverchain) as the preferred provider for both CHSP and Support at Home (SaH) clients. The final decision regarding the incoming CHSP provider rests with the Department and the Shire anticipates receiving confirmation from the Department in early 2026.
  • All homecare services will continue without interruption throughout the transition period.

Shire President Leigh Ballard said Council’s decision was guided by the need to ensure sustainable, high-quality aged care services for the community into the future.

“Council recognises the importance of homecare services to our community. This transition is focused on maintaining continuity of care while ensuring services remain sustainable and responsive to client needs over the long term,” President Ballard said.

Renae Lavell, Silverchain's Executive Director, Western Australia said “Silverchain is honoured to be recommended as the preferred provider of CHSP and Support at Home services for the Narrogin community. We look forward to working in partnership with Council, the Department and the community to ensure a seamless transition that places clients at the centre of care.”

“Silverchain has been trusted by Western Australians for more than a century to deliver in home health and aged care that is distinguished by quality and safety. We are committed to building on the strong foundations already in place, ensuring that the Narrogin community continue to receive high-quality care in their home they can trust."

The Shire will work closely with the Department and the incoming provider to ensure a smooth transition process.

– Ends – 

Further information on this media release may be obtained by contacting Ian Graham, Executive Manager Community & Corporate Services, enquiries@narrogin.wa.gov.au or telephone 08 9890 0900.

Approved by:

Dale Stewart
Chief Executive Officer
Shire of Narrogin
PO Box 1145
Narrogin WA 6312
Email: enquiries@narrogin.wa.gov.au

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